Terms of service and sale

1. About these terms

These terms apply when you use IASHARK in the United Kingdom, create an account or buy a subscription as a consumer. IASHARK is provided by a sole trader (auto-entrepreneur) established in Paris, France — see our Legal notice. You can contact us at contact@iashark.com.

Please read these terms before you subscribe. Nothing in them affects your statutory rights, including those under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

2. Important information about the service

IASHARK provides statistical analyses of football matches: probabilities estimated by models, comparisons with market prices, and tracking tools.

3. Who can use IASHARK

You must be 18 or over to create an account or subscribe. Your account is personal to you and you must keep your login details confidential.

4. Free account

Creating an account is free and requires a valid email address. A free account includes one full match analysis per day and the other free content described on our pricing page. What is included in the free account may change.

5. Paid subscriptions

Paid plans give access to additional features, as described on our pricing page at the time you subscribe. Plans may be billed monthly or annually, where offered.

Before you pay, the checkout page shows the plan, its main features, the total price in pounds sterling (GBP) including any applicable taxes, the billing frequency and the fact that the subscription renews automatically. The contract is formed when your payment is confirmed. We will send you confirmation of your subscription by email.

6. Payment and automatic renewal

Payments are processed securely by Stripe. We never see or store your full card details.

• You pay at the start of each billing period (each month or each year, depending on your plan).
• Your subscription renews automatically at the end of each billing period, at the price then in force, until you cancel it.
• If we change the price, we will tell you in advance. The new price will only apply from your next renewal, and you can cancel before it applies.
• If a renewal payment fails, our payment provider may retry it. Your paid access continues for 4 days after the end of the paid period; if payment is still not made, your account returns to the free plan.

7. Your right to cancel within 14 days

You may cancel within 14 days of subscribing without giving a reason (Consumer Contracts Regulations 2013). At checkout you ask for your subscription to start immediately and acknowledge that you lose the right to cancel once you get access to the digital content (reg. 37). If any part of the subscription is treated as a service and you cancel within 14 days, you pay a proportionate amount for what was supplied until you told us (reg. 36) and we refund the rest within 14 days. Your rights under the Consumer Rights Act 2015 are not affected.

Subscribing requires ticking a box accepting these Terms; the accepted version, language and date are recorded.

How to cancel. Email contact@iashark.com with a clear statement that you are cancelling, before the 14 days end. You can use the model form below, but you do not have to. We will refund you without undue delay and no later than 14 days after we are told of your decision, using the payment method you used.

8. Cancelling your subscription at any time

You can stop your subscription renewing at any time, free of charge, from the "My account" page (which opens our payment provider's secure billing area), or by emailing us.

• Cancellation takes effect at the end of your current billing period. You keep paid access until then and you will not be charged again.
• Apart from your 14-day right to cancel and your statutory rights (for example if the service is faulty), we do not refund the rest of a billing period that has already started.
• Deleting your account from "My account" cancels any active subscription first.

9. Your statutory rights

Under the Consumer Rights Act 2015, digital content we supply must be of satisfactory quality, fit for purpose and as described, and any service we provide must be carried out with reasonable care and skill. If it is not, you may be entitled to a repair or replacement, a price reduction or a refund, depending on the circumstances. If digital content we supply damages your device or other digital content because we did not use reasonable care and skill, you may be entitled to a repair or compensation.

An analysis being wrong about the result of a match does not by itself mean the service is faulty: our analyses are estimates, and uncertainty is part of what is described.

10. Using IASHARK fairly

You must not:

• share your account or login details with anyone else;
• copy, scrape, resell or redistribute our analyses;
• use IASHARK if you are under 18, or for any unlawful purpose.

If you break these rules, we may suspend or close your account after telling you why, or immediately if the breach is serious. If we close your account when you have done nothing wrong, we will refund any amount you have paid for a period you will not receive.

11. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. IASHARK is for domestic and private use; we are not responsible for business losses.

You decide whether to place any bet, and with whom. Because our content is statistical information with no guaranteed outcome, we are not responsible for money you lose on bets placed with third parties. This does not limit our responsibility for failing to meet our obligations under these terms or the law.

We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for breach of your statutory rights.

12. Changes to the service and to these terms

We may update the service, for example to add competitions or improve features. We will not make changes that substantially reduce what you have already paid for. If we need to make a significant change to these terms that affects your subscription, we will tell you in advance and you may cancel before the change applies.

13. Complaints

If you have a complaint, email contact@iashark.com. We will acknowledge your complaint and aim to resolve it as quickly as possible.

14. Governing law and courts

These terms are governed by French law. However, if you are a consumer living in the United Kingdom, you still benefit from the mandatory provisions of the law of the part of the UK where you live, and nothing in these terms takes those protections away. You may bring proceedings in the courts of England and Wales, Scotland or Northern Ireland, depending on where you live.

15. Safer gambling

If gambling is causing you harm, call the National Gambling Helpline free on 0808 8020 133 (24/7) or see Safer gambling.